Legal Information
In accordance with the provisions of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the Site are informed of the identity of the various parties involved in its implementation and monitoring.
Site editionThe art-homy.com site is published by ART HOMY, a micro-enterprise registered with the Paris Trade and Companies Register under number 947 898 722 and whose head office is located at 78 Avenue des Champs Elysées, 75008, Paris , the Siret number is 94789872200014.
The publication manager is Mr. J. JEAN CLAUDE,
Host
The art-homy.com site is hosted by Shopify, domiciled at 126 York Street, K1N Ottawa, Canada, reachable at + 33 (0)2 43 49 75 52.
Contact us- By email: info@art-homy.com
- By mail: Art Homy - 78 AVENUE des Champs Elysées 75008 Paris (office 326).
The processing of your personal data is governed by our Privacy Policy, available from the "Personal Data Protection Charter" section, in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 ( “GDPR”).
ANSWERS TO FREQUENTLY ASKED QUESTIONS
💳 What payment methods are accepted?
We accept all payments by VISA, Master Card, American Express. You can also pay for your purchases using Paypal, ApplePay or Google Pay.
🔐 Is my information secure?
Perfectly! The security of your data is a top priority . For this reason, all payments are secured by all of our partners.
🎨 Are these original paintings or prints?
While all our works are handmade, there is a notable difference between them.
As stated in their description, wall posters are prints, which means that it is a printed reproduction . However, if you want to acquire an original painting, you can check out some of the limited edition paintings in the "CANVAS AND PAINTINGS" section .
🕒🚚 What are your delivery times?
Orders are processed on average within 24-72 hours.
For purely indicative purposes, delivery times are:
3-5 business days for original handmade wall posters and paintings.
10 working days maximum for candles.
📦 How do I track my order?
Easily ! You can keep an eye on your package in real time using the order number (sent by email) in our "Track my order" section.
🔄 What is your return policy?
For any incident related to the reception of your order, we offer you the possibility
to easily return your products.
To make a return, contact us by email at info@art-homy.com indicating “ [RETURN] ” in the subject of the email.
You can read our full return policy here
👍 What guarantees do you offer?
All our products are made and packaged with the greatest care.
To benefit from your guarantee if you notice that your work is damaged upon receipt, contact us immediately by email at info@art-homy.com indicating “ [RETURN] ” in the subject of the email.
📞✉️ How to contact you quickly?
You can write to us 24/7 from our Instagram account (art_homy), our "Contact" section, or by telephone at +33 (0) 780 944 424 (Monday to Saturday, 9:00 a.m. to 1:00 p.m. and 2:00 p.m. at 6:00 p.m. - 5:00 p.m. on Friday and Saturday).
Our support team, 100% French, will also answer you in English if necessary.